Versand
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Regions We currently ship to countries within the European Union, including Germany, France, Spain, Italy, the Netherlands, and more.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| European Union | 5–10 business days |
| Other regions | Contact us for availability |
Shipping Fees Shipping fees are calculated at checkout based on your order and delivery address.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your package online.
Lost Packages If your package has not been delivered within 20 days of the shipment date, it will be considered lost. Please contact us at 18458076543@163.com or WhatsApp: +86 176 8030 9578 and we will initiate a claim on your behalf.
Damaged Packages If your package arrives damaged, please take photos immediately and contact us. Minor outer packaging damage (less than 10% surface area) that does not affect the product inside is not eligible for a claim.
Important Notes
- Delivery times are estimates and may vary due to customs clearance, carrier delays, or other unforeseen circumstances.
- We are not responsible for delays caused by incorrect or incomplete shipping addresses provided by the customer.
- Color differences due to photography lighting or display screen variations are not considered shipping errors.
Contact Us For any shipping-related questions, please reach out to us:
- Email: 18458076543@163.com
- WhatsApp: +86 176 8030 9578